Privacy Policy

The Red Thread ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you consent to the data practices described in this policy. If you do not agree with these practices, please do not use our Service.

Information You Provide:

• Account information (name, email address, password)
• Profile information (avatar, display name, language preferences)
• User content (memories, photos, documents, media files)
• Communications (support requests, feedback)

Information Collected Automatically:

• Device information (browser type, operating system)
• Usage data (pages visited, features used, timestamps)
• IP address and approximate location
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process and store your memories and content
• Enable collaboration features with family members
• Provide AI-powered translations and content assistance
• Send service-related notifications and updates
• Respond to your inquiries and support requests
• Detect, prevent, and address technical issues
• Comply with legal obligations

Our Service uses artificial intelligence to provide translation and content assistance features. Your content may be processed by the following third-party services:

• Anthropic Claude API - For AI translations and content analysis
• Vercel Blob Storage - For secure media file storage
• Google OAuth - For authentication (if you choose Google sign-in)

These third-party services have their own privacy policies governing their use of your data. We encourage you to review their policies.

We may share your information in the following circumstances:

• With collaborators you invite to your timelines
• With service providers who assist in operating our Service
• To comply with legal obligations or valid legal requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

We do not sell your personal information to third parties.

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account and associated data at any time through your account settings or by contacting us.

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls limiting who can view your data

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have the following rights:

• Access - Request a copy of your personal data
• Rectification - Correct inaccurate personal data
• Erasure - Request deletion of your personal data
• Portability - Receive your data in a portable format
• Objection - Object to certain processing activities
• Restriction - Request limited processing of your data

To exercise these rights, please contact us at legal@theredthread.app.

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. Your continued use of the Service after such changes constitutes acceptance.

If you have questions about this Privacy Policy, please contact us at:

Email: legal@theredthread.app

Address: [Company Address]